Policy

I want you to be completely satisfied with your purchase. Here’s what you need to know about the policy. And thank you so much, please give me reviews.

Pam Botanic, return and refund policy. We understand the importance of transparent and fair refund and shipping charges. Our policy aims to be reasonable.

Refund

Return and refund policy to ensure that you are happy with your purchase. Please read our policy carefully to understand the terms and conditions for refunds, returns, and exchanges. This policy is designed to provide clarity and ensure a positive shopping experience for you. We’ll return the cost of the item to the original payment method used for the purchase.

Results

Individual results may vary depending on skin type, age, and skincare history.

Timeline

Return, exchange, refund timeline. We offer a transparent and customer-friendly timeline. Returns or exchanges are accepted within 14 days from the date of purchase. We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your purchase while also ensuring a fair policy for our business.

Item

Acceptable item conditions. To be eligible for a return or exchange, the item must be in its original condition.

Exchange

We’ll replace the item with a different one with a better quality item as per your preference, subject to availability.

Refund

Money refund.

Full

Full refund. If you’re not completely satisfied with your purchase, we’ll issue a full refund.

Partial

Partial refund. In some cases, a partial refund may be provided if only part of the order is returned. For items that are part of a larger order, we may issue a refund for the specific item returned.

Credit

Store credit. You can choose to receive store credit, which can be used on any future purchases with us. Or we can issue a gift card with the refund amount for you to use on future purchases.

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